HOW do customers return items?
Simply email firstname.lastname@example.org and advise the issue. You will then be provided with the procedure to correct the problem. This could be a return, a replacement or a credit.
WHAT can be returned?
Faulty or damaged products.
WHEN do items need to be returned by?
You need to notify us of a problem within 4 weeks of initial delivery.
WHERE do items need to be returned to?
This will be advised if required.